These Terms of Service (the "Terms") are a binding agreement between you and DesignTroit LLC, a Michigan limited liability company ("CoatPilot," "we," "us"), governing your access to and use of the CoatPilot application and related services (the "Service"). By creating an account, clicking to accept, or using the Service, you agree to these Terms on your own behalf and on behalf of the company you represent. If you do not agree, do not use the Service.
CoatPilot is a field-management platform for painting and home-solutions contractors: projects and stages, crew time tracking, job-site photos, daily reports, project finances, contractor–subcontractor sharing, and supplier-representative connections. Portions of the Service are offered as a beta. Beta features are provided for evaluation, may change or be discontinued at any time, and are provided without any warranty of any kind (see Section 10).
You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity under your account. Company owners and administrators are responsible for the users, workers, and representatives they invite and for the permissions they grant within the Service.
Paid plans are billed on a subscription basis through our payment processor, Stripe. Fees are stated at purchase, billed in advance, and are non-refundable except where required by law. We may change pricing with at least 30 days' notice, effective at your next billing cycle. You may cancel at any time; access continues through the end of the paid period. Free plans and promotional credits may be modified or withdrawn at our discretion. The Service does not sell paint or building products and does not process payments for supplier products; purchase-order features only transmit requests to your chosen supplier representative.
As between you and CoatPilot, your company owns its data — projects, photos, time entries, financial records, documents, and any other content you or your users submit ("Customer Data"). You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and improve the Service. We do not sell Customer Data. Confidential fields designated by the Service (such as internal worker rates) are shared with other parties only through the sharing actions you take in the app. On termination, you may export your Customer Data for 30 days, after which we may delete it.
You agree not to: (a) use the Service unlawfully or to infringe others' rights; (b) upload malicious code or attempt to breach, probe, or overload the Service; (c) access another company's data without authorization or circumvent visibility controls; (d) misrepresent your identity, licensure, or insurance status; (e) upload content that is unlawful, defamatory, or that you lack rights to; or (f) resell, sublicense, or scrape the Service. We may suspend accounts that endanger the Service or other customers.
The Service lets you deliberately share selected project information with other companies (e.g., contractor–subcontractor sharing) and connect with supplier sales representatives. What you share is controlled by the sharing settings you choose; you are responsible for those choices. CoatPilot is not a party to, and has no responsibility for, contracts, work performance, pricing, discounts, or payments between you and any other company, worker, or representative. Any prices displayed via a representative connection are provided by that representative and are estimates, not offers by CoatPilot.
We own the Service, including software, design, and branding. These Terms grant you a limited, non-transferable, revocable right to use the Service during your subscription. Feedback you provide may be used by us without obligation.
The Service relies on third-party providers, including Supabase (database, authentication, storage), Vercel (hosting), and Stripe (payments). Their availability affects the Service, and their terms govern their processing where applicable.
THE SERVICE — INCLUDING ALL BETA FEATURES — IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA (INCLUDING TIME ENTRIES, REPORTS, OR FINANCIAL CALCULATIONS) WILL BE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR VERIFYING PAYROLL, BILLING, AND TAX FIGURES BEFORE RELYING ON THEM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM (OR US$100 IF YOU USE ONLY A FREE PLAN). THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You will defend and indemnify us against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms, or your business relationships with other users, workers, contractors, or representatives.
You may stop using the Service at any time. We may suspend or terminate the Service for material breach (with notice and a reasonable cure period where practicable), non-payment, or risk to the Service. Sections 5, 8, and 10–14 survive termination.
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules. The state and federal courts located in Wayne County, Michigan will have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.
We may update these Terms. For material changes we will give at least 30 days' notice by email or in-app notice. Continued use after the effective date constitutes acceptance.
DesignTroit LLC · Detroit, Michigan · ale@designtroit.com
DRAFT — requires attorney review before public launch.